SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wuffstershop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wuffstershop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress... fits great.
The dress is cute and the size matches. Xl sat well on og 102, ot 82, ob 102 cm. The fabric is pleasant. Feels quite natural. The color is bright. The only thing that i did not like is a white silicone tape in the chest for a tight attachment. Stitched with red threads sloppy, it may be visible with certain movements and from certain angles. It was possible to make red under the color of the dress, probably. In total 4 +
Very good.As picture. Fabric is ok, needs ironing.
Not bad for this money. The size table corresponds. In general, i liked everything. Threads stick out somewhere, but everything can be adjusted
The dress corresponds to the description, only looks somewhat cheaper than in the photo. The size grid corresponds. Incredibly long delivery. Seller 3 weeks did not send the order, After which the parcel went about two months. Very not happy!!!
The dress is pretty, the only thing that shines a little, the buttons are wooden, where the ruche is inside the silicone tape. Like)
Excellent. Fabric awesome
Soft material but the color is slightly darker.
The dress is made of pleasant material. The color is bright, corresponds to the description. On the parameters 84-61-94 the village is good. In the chest area on the inside of the dress there is a silicone insert. Back sewn zipper and rubberized insert. There are threads, but they are easy to eliminate. The order was processed for about a week, and the order arrived for two. In general, the dress is happy.
Ok
Simply amazed Top quality, super fast delivery, sizes match parameters. For me this is the best AliExpress store. Worship and even sent a gift
It was great however the chest area is a little bit loose nonetheless it’s still okay
Super! Material very cool. Cool lies. Recommend
I love the dress. Very nice!
That material is not really good
The dress is very good, in life even better than in the photo, sits perfectly in size, on the chest holds very well, does not slip. but gospadi, how long it went! while i contacted the store and asked if possible to send faster. i thought
The dress was just perfect..!